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Warranties

Rite Hobby guarantees our merchandises to be free from defects in material and workmanship at the date of receive. This warranty does not cover any component parts, or damage by use or modification. In no case shall Rite Hobby’s liability exceed the original purchase cost of this item. Further, Rite Hobby reserves the right to change or modify this warranty without notice.

Our warranty covers only those products purchased from www.ritehobby.com and any authorized Rite Hobby dealer. Third party transactions are not covered by this warranty. Proof of purchase is required for warranty claims. Due to the nature and operation of this product, the warranty does not extend beyond the initial pre-use testing. Carefully check the parts and operation BEFORE your first use. If you discover defects during pre-use testing, please call our customer service 510-979-9229 for technical support.

In that Rite Hobby has no control over the final assembly, or material used for final assembly, no liability shall be assumed nor accepted for any damage resulting from use by the user of the final user-assembled product. By the act of using the user-assembled product, the user accepts all resulting liability. Please note that once assembly has been started, you must contact Rite Hobby. directly regarding any warranty questions. Please do not contact your local hobby shop regarding warranty issues. This will enable Rite to better answer your questions and service you in the event you need warranty assistance.

Rite Hobby reserves the right to inspect any and all equipment involved in a warranty claim. Repair or replacement decisions are at the sole discretion of Rite Hobby Collateral damage is not covered under this warranty. If you, as the buyer or owner, are not prepared to accept the liability associated with the use of this product, you are advised to return this product immediately in new and unused condition to the place of purchase.

If your merchandise requires inspection, please follow these steps in order to return it to us:
1. Call our Customer Service for return authorization.
2. Write a detailed letter that includes:

                                                                       - Your name, address, Email, home phone number, and daytime phone number;
- A list of the products being shipped for inspection or repair;
- A detailed account of the type of problems you are incurring; and
- The payment method you wish to use for any purchases or charges, including credit card type, number, expiration date and your name as it appears on the card.
3. Submit proof of purchase, including purchase date and retailer information.
4. Make sure that the batteries are unplugged and removed. Please use packing material to separate them from other Rite Hobby product.
5. Pack the entire product, including all components and accessories, in the original box and pack it in a sturdy box with packing materials for safe shipping.
6. For inspection and/or repair, please ship your product to:
       Rite Hobby
       Attn: RMA Department
       436 Kato Terrace
       Fremont, CA 94539

We suggest you ship your product via a carrier that provides package tracking and/or requires a signature. Rite Hobby is only responsible for product once it arrives and is accepted at our facility. Most carriers require optional insurance to cover damage or loss in transit, so please consider this when shipping merchandise.

Warranty Service
Providing all warranty conditions have been met, defective parts will be repaired or replaced without charge and shipped to you via ground freight prepaid. Again, crash or other collateral damage or expense is not covered under warranty. Proof-of-purchase date and location is required for all warranty service.

Non-Warranty Service
If upon our inspection we find that the repair cost exceeds $50 or more than 50% of the value of your product, we will contact you with a repair estimate and advise you of the available options.